Best Sellers
About Us
At Xpertzstores, we are your one-stop shop for all your needs. We offer a wide range of products including groceries, mattresses, tires, pharmacy items, optical services, bakery goods, floral arrangements, and much more. With our low prices and top-quality products, we make it easy for you to save time and money on all your shopping needs. Whether you're stocking up on essentials or treating yourself to something special, Xpertzstores has everything you need in one convenient location. Visit us today and experience the Xpertzstores difference!
SHIPPING POLICY
Accepted within 30 days. Customer pays return shipping unless due to company error.
For detailed information, please visit our website or contact customer support.
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RETURN & REFUND POLICY
Shipping
The return and refund policy for Xpertz Stores includes the following key points:
Refunds and Returns
Return Period: Customers may return unwanted products within 30 days of delivery, provided they complete the return request form.
Conditions for Return:
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Products must be in their original packaging and condition.
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The original receipt must be presented.
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Certain items may not be eligible for return, including opened personal care items (e.g., shavers, toothbrushes) and electronic items that have been opened and used.
Refund Process:
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Refunds are typically processed within 7-14 working days after the return is received and assessed.
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If the goods are returned in a damaged condition, a handling fee of up to 15% of the product value may apply.
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Refunds will be credited back to the original payment method used for the purchase.
Exchanges: Products can be exchanged if damaged or defective, without additional cost.
Faulty Products:
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If a product becomes faulty after 14 days, customers can choose to have it repaired, replaced, or refunded, provided the product has been inspected.
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The warranty does not cover defects caused by misuse or negligence.
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